Tariffs

I offer a range of pricing options,

Per hour billing
Fixed rate per job
Pay as you go
I also offer a number of support subscriptions

Please feel free to call and discuss which options is best for you.

Bookings by Appointment only

Support Contracts

These optional support contracts offer you peace of mind with the knowedge that you can call or email at any time for help and support and that its all covered under your contract.

Bronze Support - Paid Yearly

Ideal for Home Users
Telephone Support (limited)
Email Support
Remote Connection Support (limited)
5% Discount on Hourly Rate (not including travel rate)
Covers all computers in your household.
Does not cover Web sites. Monday to Friday support only.

For OnSite Support as part of your subscription upgrade to Gold Support.

Please note this Subscription Plan DOES NOT include support for your Web Site - For Web Site please sign up for the Web Site Maintenance Support subscription.

Duration:	1 year
Price:	€150.00

Bronze Support - Paid Monthly (12 month subscription)

Duration:	1 month
Price:	€18.00

Silver Support - Paid Yearly

Ideal Support for Small Business and Advanced Users.
Telephone Support or Offsite support (40 minutes per session)
Email Support
Remote Connection Support (40 minutes per month)
Free 1 week loan of Laptop or Desktop (PC Only, Mac option available poa) in the event of complete system failure.
10% Discount on Hourly Rate (not including travel rate)
Covers all computers in your household.
Monday to Friday support only.

For OnSite Support as part of your subscription upgrade to Gold Support.

Duration:	1 year
Price:	€500.00

Silver Support - Paid Monthly (12 month subscription)

Duration:	1 month
Price:	€45.00

Gold Support - Paid Yearly

For Business and Mission Critical Users
Telephone Support (no time limit)
Email Support (no limit)
Remote Connection Support (1 hour per month)
On-site Support - 1 hour per month (not including travel)
OR
On-site Guidance (Instruction) 1 hour per month (not including travel)
Priority booking of next available appointment
Free 1 month loan of Laptop or Desktop (Mac or PC) in the event of complete system failure.
15% Discount on Hourly Rate (additional time over 1 hour on site, not including travel rate)
Covers all computers in your household.
Monday to Friday support, weekends by telephone or email only.

Duration:	1 year
Price:	€1,200.00

Gold Support - Paid Monthly (12 month subscription)

Duration:	1 month
Price:	€100.00

Web Maintenance - Paid Yearly

Update to your Web site system each month (more frequently if needed).
Updates to the add-ons used on your web site.
A monthly review of your site to ensure its working correctly.
Technical support via email or phone during office hours
Monthly site backups and in case of worst case scenario a recovery procedure is put in place.

Duration:	12 months
Price:	€180.00

All Data is stored in accordance with GDPR and is deleted immediately upon termination of a support contract, no data is passed or shared with any other organisation or company.

You will receive email notifications of your subscription status 1 month before renewal and again upon the renewal date.

To Pay by Cheque please select Offline Payment

Normal hourly rate 60 euros per hour, travel rate 20 euros per hour.

Remote connection support requires the Teamviewer or Microsoft Quick Assistsoftware to be installed (www.teamviewer.com) and an active internet connection. (other software may be required)

Prices listed, payable in advance, minimum time period 1 month. Upgrades available at any time, downgrades available at the end of the billing period. Gold support time onsite will roll over for 1 month only if not used within the month, maximum 2 hours onsite as part of the contract – all additional hours billed at discounted rate depending on contract. Support is available Monday to Friday 9am to 9pm for Bronze and Silver support, and seven days a week for Gold support. Excluding annual holidays and bank holidays. Please note: to comply with French working time and business regulations all support is Monday to Friday only, please call or email at any other time.

Pay as You Go Prices

Support, Service, Guidance

Support or Service (Please ask if you prefer a fixed price)

Guidance (Instructions)

Full Day Fixed Rate

Half Day Fixed Rate

Rebuild Fixed Rate

We are happy to give you a fixed rate please ask when you call.

Journey Time (per 30mins) Billed in one direction only.

It is with great reluctance that I must increase the price of the journey time for the first time in 6 years. Due to the rising price of fuel and reduction in the national French speed limit on the 1^st July which will have a significant impact on my working day.

Remote Assistance (Please Consider becoming a Subscriber)

FIXED RATES AND DISCOUNTS AVAILIBLE please ask.

Web Sites

Bespoke custom built Web Site Design (HTML) (Prices Starting from)	500.00 EUR	per page

Additional pages (HTML) (per page)	70.00 EUR	per hour

Modifications to Existing Site	60.00 EUR	per hour

Joomla Based Site - With built in online editing functions allowing you to make changes to your own site. Web Site Package - Includes Joomla based site with built in editing functions, a custom built template, search engine submission and instructions. (Prices Starting from 300€ based on 6 pages, template and joomla setup)	350.00 EUR	from

Domain Name and Hosting (with approved supplier)	P.O.A	per Year

Joomla is a content management system based web site giving easy access to built-in online editing functions, additional functionality through plugins and modules, is easily configurable and extendable allowing for Web sites of all shapes and sizes. It also provides easy user management, media management, and with additional plug-ins can be used for newsletters, and other subscriptions based services.

Pay Online

Please click the Pay Now button
In the Window that opens type the amount in the Item Price.
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Updated 01/05/2014

T&C