Tariffs

 

I offer a range of pricing options,

  •  Per hour billing
  • Fixed rate per job
  • Pas as you go
  • I also offer a number of support subscriptions

Please feel free to call and discuss which options is best for you.

Bookings by Appointment only

 

Support Contracts

 

These optional support contracts offer you peace of mind with the knowedge that you can call or email at any time for help and support and that its all covered under your contract. 

 

Bronze Support - Paid Yearly

  • Ideal for Home Users
  • Telephone Support (limited)
  • Email Support 
  • Remote Connection Support  (limited)
  • 8% Discount on Hourly Rate (not including travel rate)
  • Covers all computers in your household.
  • Does not cover Web sites. Monday to Friday support only.

For OnSite Support as part of your subscription upgrade to Gold Support.

 

Please note this Subscription Plan DOES NOT include support for your Web Site - For Web Site please sign up for the Web Site Maintenance Support subscription.

Duration: 1 year
Price: €150.00

Bronze Support - Paid Monthly (12 month subscription) 

  • Ideal for Home Users
  • Telephone Support (limited)
  • Email Support 
  • Remote Connection Support  (limited)
  • 8% Discount on Hourly Rate (not including travel rate)
  • Covers all computers in your household.
  • Does not cover Web sites. Monday to Friday support only.

For OnSite Support as part of your subscription upgrade to Gold Support.

 

Please note this Subscription Plan DOES NOT include support for your Web Site - For Web Site please sign up for the Web Site Maintenance Support subscription.

 

Duration: 1 month
Price: €18.00

Silver Support - Paid Yearly

  • Ideal Support for Small Business and Advanced Users.
  • Telephone Support or Offsite support (40 minutes per session)
  • Email Support
  • Remote Connection Support (40 minutes per month)
  • Loan of Laptop or Desktop in the event of complete system failure.
  • 17% Discount on Hourly Rate (not including travel rate)
  • Covers all computers in your household.
  • Monday to Friday support only.

For OnSite Support as part of your subscription upgrade to Gold Support.

Duration: 1 year
Price: €480.00

Silver Support - Paid Monthly (12 month subscription)

  • Ideal Support for Small business and Advanced Users.
  • Telephone Support or Offsite support (40 minutes per session)
  • Email Support
  • Loan of Laptop or Desktop in the event of complete system failure.
  • Remote Connection Support (40 minutes per month)
  • 17% Discount on Hourly Rate (not including travel rate)
  • Covers all computers in your household.
  • Monday to Friday support only.
  • This is a 12 month subscription

For OnSite Support as part of your subscription upgrade to Gold Support.

Duration: 1 month
Price: €43.00

Gold Support - Paid Yearly

  • For Business and Mission Critical Users
  • Telephone Support (no time limit)
  • Email Support (no limit)
  • Remote Connection Support (1 hour per month)
  • On-site Support - 1 hour per month (not including travel)
    OR
    On-site Guidance (Instruction) 1 hour per month (not including travel)
  • Priority booking of next available appointment
  • Loan of Laptop or Desktop in the event of complete system failure.
  • 24% Discount on Hourly Rate (additional time over 1 hour on site, not including travel rate)
  • Covers all computers in your household. 
  • Monday to Friday support, weekends by telephone or email only. 
Duration: 1 year
Price: €1,000.00

Gold Support - Paid Monthly (12 month subscription)

  • For Business and Mission Critical Users
  • Telephone Support (no time limit)
  • Email Support (no limit)
  • Remote Connection Support (1 hour per month)
  • On-site Support - 1 hour per month (not including travel)
    OR
    On-site Guidance (Instruction) 1 hour per month (not including travel)
  • Loan of Laptop or Desktop in the event of complete system failure.
  • 24% Discount on Hourly Rate (additional time over 1 hour on site, not including travel rate)
  • Covers all computers in your household.
  • Monday to Friday support, weekends by telephone or email only. 
Duration: 1 month
Price: €90.00

Web Maintenance - Paid Yearly

  • Update to your Web site system each month (more frequently if needed).
  • Updates to the add-ons used on your web site.
  • A monthly review of your site to ensure its working correctly.
  • Technical support via email or phone during office hours
  • Monthly site backups and in case of worst case scenario a recovery procedure is put in place.
  • BRONZE Support included
  • Telephone Support (20 minutes per session)
  • Email Support 
  • Remote Connection Support  (15 minutes per month)
Duration: 12 months
Price: €180.00

To Pay by Cheque please select Offline Payment

Normal hourly rate 60 euros per hour, travel rate 20 euros per hour.

Remote connection support requires the Teamviewer or AeroAdmin software to be installed (www.teamviewer.com or  www.aeroadmin.com Free download) and an active internet connection. (other software may be required)

Prices listed, payable in advance, minimum time period 1 month. Upgrades available at any time, downgrades available at the end of the billing period. Gold support time onsite will roll over for 1 month only if not used within the month, maximum 2 hours onsite as part of the contract – all additional hours billed at discounted rate depending on contract.Support is available Monday to Friday 9am to 9pm for Bronze and Silver support, and seven days a week for Gold support. Excluding annual holidays and bank holidays. Please note: to comply with French working time and business regulations all support is Monday to Friday only, please call or email at any other time.

 

 

 

 
Pay as You Go Prices
 
Support, Service, Guidance
Support or Service (Please ask if you prefer a fixed price)  
60.00 EUR 
per hour
Guidance (Instructions)  
40.00 EUR 
per hour
Full Day Fixed Rate  
 300.00 EUR 
day
Half Day Fixed Rate  
160.00 EUR 
1/2 day
Rebuild Fixed Rate  
 90.00 EUR 
fixed
We are happy to give you a fixed rate please ask when you call.
Journey Time (per 30mins) Billed in one direction only.  
 10.00 EUR 
per 30min
   
Remote Assistance (Please Consider becoming a Subscriber)
 
 45.00 EUR 
per session

 

FIXED RATES AND DISCOUNTS AVAILIBLE please ask.   

 

Web Sites
       
Bespoke custom built Web Site Design (HTML)
(Prices Starting from) 
 
480.00EUR
per page
   
Additional pages (HTML) (per page)  
60.00 EUR
per hour
   
Modifications to Existing Site  
60.00 EUR
per hour
   

Joomla Based Site - With built in online editing functions allowing you to make changes to your own site. 

Web Site Package - Includes Joomla based site with built in editing functions, a custom built template, search engine submission and instructions. (Prices Starting from 300€ based on 6 pages, template and joomla setup) 

 
 300.00 EUR
from 
   
 
Domain Name and Hosting (with approved supplier)  
P.O.A
per Year
   
 

  

 

Joomla is a content management system based web site giving easy access to built-in online editing functions, additional functionality through plugins and modules, is easily configurable and extendable allowing for Web sites of all shapes and sizes. It also provides easy user management, media management, and with additional plug-ins can be used for newsletters, and other subscriptions based services.

 

 

 Pay Online
  1. Please click the Pay Now button 
  2. In the Window that opens type the amount in the Item Price.
  3. Login to your paypal account or click on Don't have a Paypal account.

 

 Updated 01/05/2014

 

T&C

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